No Refunds or Returns for Digital Products
At Soulful Planner, we take pride in offering high-quality digital products to our customers. Due to the instant access and downloadable nature of our products, we do not offer refunds or returns on any purchases. Please read the following policy carefully before making a purchase:
1. Instant Access
Upon completing your purchase, you will receive immediate access to the digital product(s) you have ordered. This instant delivery is part of our commitment to customer satisfaction and convenience.
2. No Refunds
As our products are digital and are delivered instantly, we do not offer refunds under any circumstances. Once a purchase is made and the digital product is accessed or downloaded, the sale is considered final.
3. No Returns
Due to the nature of digital products, returns are not possible. Once a product has been delivered digitally, it cannot be “returned” in the traditional sense.
4. Product Description
We strive to provide accurate and detailed descriptions of all our products. We strongly encourage our customers to carefully review the product descriptions, system requirements, and any other relevant information before making a purchase.
5. Technical Support
While we do not offer refunds, we are committed to customer satisfaction. If you experience technical difficulties with accessing or using our products, please contact our customer support team here or reply to the confirmation email you received. We will do our best to resolve any issues you may encounter.
6. Cancellation of Orders
Once an order is placed and payment is processed, it cannot be cancelled as the digital product is made available immediately.By making a purchase on Soulful Planner, you acknowledge that you have read, understood, and agree to this no-refund, no-return policy for our digital products. If you have any questions about this policy, please contact us at hello@jilanneholder.com before making a purchase.
Last updated: 22 September 2024